There is no error report, no dialog box, just the whole Outlook window vanishes like it's silently crashing to desktop.
This morning, it immediately closes - crash to desktop style - about 5 seconds after I open it.
Outlook was working last night at 10:30PM. Signed up for a Spiceworks account to ask this exact same question! Happened this morning out of the blue. Report Id: 39f0b408-e5b3-4d55-b1e0-3302e64b6b6bįaulting package-relative application ID:Įdit: I can open Outlook in safe mode though If I log in as another user, Outlook crashesįaulting application name: OUTLOOK.EXE, version: 1.20384, time stamp: 0x5f05e1b3įaulting module name: OUTLOOK.EXE, version: 1.20384, time stamp: 0x5f05e1b3įaulting application start time: 0x01d65ad08a52d218įaulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE On the same machine, if I log in as one user, Outlook works fine. I'm using the retail version of Outlook 2019 with an on-prem Exchange 2013 server and am getting the issue. Users may be able to leverage those protocols as an alternative means to access email and service features while we remediate this problem.
More info: Our analysis indicates that Outlook on the web and mobile clients are unaffected. User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook. Title: Users experiencing Outlook connection issues and crashes
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